anticipointment
 n.— «It’s what I call “anticipointment.” […] You can’t make a promise and then have people feel you broke it, or you’re worse off than when you started. So now they just need to live up to it.» —“B of A rebranding ‘toxic’ Countrywide lending operation” by E. Scott Reckard Los Angeles Times April 27, 2009. (source: Double-Tongued Dictionary)

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