A caller from Burlington, Vermont, has observed a slight change in the language of flight attendants’ instructions, replacing your with that. Instead of saying “Put your coat in the overhead compartment,” the ones on the airline she frequents say, “Put that coat in the overhead compartment.” Linguistic anthropologist Barbara Clark has analyzed the scripted language of flight attendants and finds their deferential speech is calculated in part to gain the respect and loyalty of passengers. This is part of a complete episode.
- Care Package (episode #1511) 11/12/2018: Sending someone a care package shows you care, of course. But the first care packages were boxes of food and personal items for survivors of... [more]
- Ding-Ding Man (episode #1509) 10/29/2018: In 1803, a shy British pharmacist wrote a pamphlet that made him a reluctant celebrity. The reason? He proposed a revolutionary new system for classifying... [more]
- Take Tea for the Fever (episode #1508) 10/22/2018: Silence comes in many forms. Writer Paul Goodman says there is, for example, the noisy silence of "resentment and self-recrimination," and the helpful, participatory silence... [more]
- Sundog (episode #1507) 10/15/2018: A clever pun can make the difference between a so-so phrase and a memorable one. The phrase "the last straw" refers to an old fable... [more]
- Oh, For Cute! (episode #1506) 10/08/2018: A stereotype is a preconceived notion about a person or group. Originally, though, the word stereotype referred to a printing device used to produce lots... [more]