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What Makes a Good Apology?

Which phrase conveys a more heartfelt, sincere apology: I’m sorry or I apologize? The answer depends less on word choice and more on context. Some useful books about the art of apologizing: Sorry About That by Edwin Batistella and I Was Wrong...

The Word for Upbeat Literature

Publishers use the term up lit to describe contemporary novels with an upbeat message focusing on kindness and empathy. This is part of a complete episode.

Schadenfreude

Schadenfreude, from German for “damage-joy,” means “delight in the misfortune of others.” This is part of a complete episode.

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