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twisting

twisting
 n.— «This would be like canceling a life insurance policy that you have been paying premiums on for 70 years and exchanging it for a brand-new policy. An insurance agent or broker who persuades you to make this switch is guilty of the unethical practice called twisting. It is unethical because you will irretrievably lose some valuable benefits you have built up for years.» —“One Voice: Who needs Cha-cha?” by Honesto General Philippine Daily Inquirer July 24, 2006. (source: Double-Tongued Dictionary)

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