Suzie, who used to work at the Dallas Public Library, is wondering why librarians are being asked to refer to their patrons as customers. Does the word customer make consulting a library and borrowing books feel too much like a transaction? Eric Patridge, in his 1955 book The Concise Usage and Abusage, explains that you can have a patron of the arts, but not of a greengrocer or a bookmaker. What do you think people who use a library should be called? This is part of a complete episode.
- Care Package (episode #1511) 11/12/2018: Sending someone a care package shows you care, of course. But the first care packages were boxes of food and personal items for survivors of... [more]
- Ding-Ding Man (episode #1509) 10/29/2018: In 1803, a shy British pharmacist wrote a pamphlet that made him a reluctant celebrity. The reason? He proposed a revolutionary new system for classifying... [more]
- Take Tea for the Fever (episode #1508) 10/22/2018: Silence comes in many forms. Writer Paul Goodman says there is, for example, the noisy silence of "resentment and self-recrimination," and the helpful, participatory silence... [more]
- Sundog (episode #1507) 10/15/2018: A clever pun can make the difference between a so-so phrase and a memorable one. The phrase "the last straw" refers to an old fable... [more]
- Oh, For Cute! (episode #1506) 10/08/2018: A stereotype is a preconceived notion about a person or group. Originally, though, the word stereotype referred to a printing device used to produce lots... [more]