cramming
n.— «Questions about the GlobalYP.net service were raised after a local technology firm found a $34.99 “miscellaneous” charge on an August-September phone bill for a Yellow Pages Internet directory. Investigators are trying to determine if the company and others were charged for the service without their knowledge, a practice known as “cramming.”» —“Officials probing Web service” by Tim Landis State Journal-Register (Springfield, Illinois) Nov. 20, 2005. (source: Double-Tongued Dictionary)
Further reading
It’s hard to imagine now, but there was a time when people disagreed over the best word to use when answering the phone. Alexander Graham Bell suggested answering with ahoy! but Thomas Edison was partial to hello! A fascinating new book about...
Book recommendations and the art of apology. Martha and Grant share some good reads, including an opinionated romp through English grammar, a Spanish-language adventure novel, an account of 19th-century dictionary wars, and a gorgeously illustrated...