power booking
n.— «Town Center inflated the loaned value of vehicles by telling third-party lenders the vehicles carried extra features and options that they did not—an illegal practice known as “power booking.”» —“‘Mr. Big Volume’ hit again” by April Wortham Automotive News Sept. 2, 2008. (source: Double-Tongued Dictionary)
Further reading
It’s hard to imagine now, but there was a time when people disagreed over the best word to use when answering the phone. Alexander Graham Bell suggested answering with ahoy! but Thomas Edison was partial to hello! A fascinating new book about...
Silence comes in many forms. Writer Paul Goodman says there is, for example, the noisy silence of “resentment and self-recrimination,” and the helpful, participatory silence of actively listening to someone speak. • The strange story...